{"id":4285,"date":"2021-01-26T08:30:00","date_gmt":"2021-01-26T08:30:00","guid":{"rendered":"https:\/\/www.futurestatemedia.com\/?p=4285"},"modified":"2022-08-18T10:09:27","modified_gmt":"2022-08-18T10:09:27","slug":"woocommerce-wordpress-emails-going-to-spam-solved","status":"publish","type":"post","link":"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/","title":{"rendered":"WordPress &#038; WooCommerce Emails Going To Spam? SOLVED"},"content":{"rendered":"<p class=\"wp-block-paragraph\">There are a number of reasons why WooCommerce emails are going into spam folders. Depending on your setup, we\u2019ll troubleshoot and provide solutions to prevent your WordPress and WooCommerce notification emails going to the spam folder!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Issues_Sending_WooCommerce_Emails_With_Gmail\"><\/span>Issues Sending WooCommerce Emails With Gmail<span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a8368876fdd3\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a8368876fdd3\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Issues_Sending_WooCommerce_Emails_With_Gmail\" >Issues Sending WooCommerce Emails With Gmail<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Sending_WooCommerce_Emails_With_SMTP_Server_to_Avoid_Spam\" >Sending WooCommerce Emails With SMTP Server to Avoid Spam<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Use_Mailchimp_for_WooCommerce_Order_Notification_Emails\" >Use Mailchimp for WooCommerce Order Notification Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Difference_between_Mailchimp_and_Mandrill\" >Difference between Mailchimp and Mandrill<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Authentication_Verification_DKIM_and_SPF_records\" >Authentication, Verification, DKIM and SPF records<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Level_1_of_email_address_verification\" >Level 1 of email address verification<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Level_2_of_email_address_verification\" >Level 2 of email address verification<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Mailchimp_Vs_Mailpoet\" >Mailchimp Vs Mailpoet<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Solving_Emails_Going_to_Spam_For_Various_Email_Servers\" >Solving Emails Going to Spam For Various Email Servers<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#How_to_stop_Sendgrid_emails_going_to_spam\" >How to stop Sendgrid emails going to spam<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#FAQs\" >FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#How_do_I_stop_emails_from_going_to_spam_in_WordPress\" >How do I stop emails from going to spam in WordPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#How_do_I_stop_my_emails_from_going_to_spam\" >How do I stop my emails from going to spam?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/#Why_are_my_emails_suddenly_going_to_spam\" >Why are my emails suddenly going to spam?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">So let\u2019s assume you\u2019re using your gmail email address to send emails from WordPress and WooCommerce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I assume, what you actually mean is that in the \u201cadmin email\u201d setting, you\u2019ve set the address to your gmail account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s explain what ACTUALLY happens when you do this.<br>1.You receive an order<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>This triggers WordPress to send a signal to your server to send an email<\/li><li>Your server, which is probably shared by a tonne of other websites &#8211; then uses php to create and send an email that \u201cappears\u201d to come from an email address.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">However &#8211; what your server is actually doing is \u201cspoofing\u201d the email address it\u2019s sending from. As it\u2019s NOT actually come from that email server &#8211; it\u2019s been \u201cfaked\u201d by your websites server<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is how spam emails work &#8211; I.e. this is the way those crappy bots send emails. So inboxes just filter this crap out as \u201cserious\u201d websites DON\u2019T send their emails like this.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sending_WooCommerce_Emails_With_SMTP_Server_to_Avoid_Spam\"><\/span>Sending WooCommerce Emails With SMTP Server to Avoid Spam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">So\u2026 you need to send your emails via an SMTP server<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the way that \u201creal\u201d emails are sent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a 2 part recipe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Part 1 &#8211; install a plugin so your WordPress site can communicate with an SMTP server<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is simple &#8211; just install the WP SMTP plugin in WordPress and you\u2019re done for now<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Part 2 &#8211; designate a Mail server provider for your website to talk to<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You CAN use a free Gmail account and send emails via the Google Mail Server<br>BUT this can cause issues with email validation and verification on inboxes &#8211; so not the best solution<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The better solution would be to use a Mail server provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mailchimp\u2019s Mandrill often gets mentioned as a Transactional Email Provider &#8211; but this is more than just a Mail server solution, and for now I\u2019d avoid this complexity &#8211; it\u2019s not necessary to solve your immediate WooCommerce spam issues!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My recommendation:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sendgrid &#8211; they have a forever FREE plan for up to 100 emails a day (not a lot, but if it\u2019s JUST order notification emails you\u2019re trying to send then this should suit a small number of daily orders)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/sendgrid.com\/pricing\/\" target=\"_blank\">Check out sendgrid here.<\/a><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Use_Mailchimp_for_WooCommerce_Order_Notification_Emails\"><\/span>Use <strong>Mailchimp<\/strong> for WooCommerce Order Notification Emails<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Having said all of this &#8211; you CAN use Mailchimp for order notifications. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are a degree of \u201ctransactional emails\u201d that CAN be sent by Mailchimp within their standard eCommerce email plans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re just using Mailchimp for newsletters and not for your ecommerce emails &#8211; this may sound like a BETTER solution to the above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If that\u2019s the case &#8211; look at the Mailchimp For WooCommerce official plugin and connect your WooCommerce store to your Mailchimp account &#8211; this will mean You CAN configure Mailchimp to send order notification emails etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NOTE &#8211; if you send the order notification emails with Mailchimp YOU need to switch them off in the email settings of WooCommerce &#8211; so WooCommerce is no longer sending emails on your behalf. Otherwise you\u2019ll send emails twice!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once from Mailchimp and once from your SMTP server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I would STILL take the above action of installing WP SMTP and setting up sendgrid so that emails such as password reset emails etc. For your Admin users comes via sendgrid and NOT via the \u201cdodgy \/ spammy\u201d php mailer on your random server.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Difference_between_Mailchimp_and_Mandrill\"><\/span>Difference between <strong>Mailchimp<\/strong> and Mandrill<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s the difference between Mailchimps \u201cMandrill\u201d transactional emails and \u201cbuilt in\u201d transactional emails Mailchimp will send<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TLDR;<br>Mailchimp itself will send order notifications and abandoned cart emails as long as you set it to do so and use the Mailchimp for WooCommerce plugin to connect your store to Mailchimp<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You don\u2019t need Mandrill by ANY stretch of the imagination to solve this issue &#8211; it\u2019s a solution that\u2019s appropriate for pro developers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mailchimp.com\/help\/about-transactional-email\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/mailchimp.com\/help\/about-transactional-email\/<\/a><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Authentication_Verification_DKIM_and_SPF_records\"><\/span>Authentication, Verification, DKIM and SPF records<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you stop here, things will be better (most likely) but NOT solved yet\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re going down the \u201cWP SMTP plugin and Sendgrid Mail server\u201d route for order notifications, It\u2019s also necessary to complete 2 levels of email verification.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Level_1_of_email_address_verification\"><\/span>Level 1 of email address verification<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Verify \/ authenticate your domain with Sendgrid &#8211; just follow steps once signed up to Sendgrid<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is BASIC and allows Sendgrid to send emails on behalf of your DOMAIN name.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Level_2_of_email_address_verification\"><\/span>Level 2 of email address verification<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now\u2026 think about it. In theory, it\u2019s possible that someone else could try and \u201cSpoof\u201d your email address &#8211; I.e. they try and send emails that LOOK like they\u2019re coming from your domain\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So the way \u201cthe Internet\u201d protects us against this is through use of \u201cSPF records\u201d within your domains \u201cDNS records\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SPF records TELL the internet which Mail servers are ALLOWED to send emails on behalf of your domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As standard you may have an SPF record which is setup as standard when you register your domain or point the nameservers at your hosting account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What you DON\u2019T want to do is have MULTIPLE SPF records<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So if you already have an SPF record in your DNS records this SPF record needs to be UPDATED with the Mail servers you\u2019re permitting to send emails on your behalf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In your case, if you already send Newsletters via Mailchimp &#8211; you should have Mailchimp listed on the spf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you use free gmail, but have configured gmail to also send emails from your domain address, Google\u2019s Mail server needs also to be listed on the SPF record.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now in addition, if you have setup Sendgrid &#8211; you should also list Sendgrid on the list of permitted senders on the SPF record.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And if you haven\u2019t done so already, you should most definitely authenticate your domain with Mailchimp in your Mailchimp account.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mailchimp_Vs_Mailpoet\"><\/span>Mailchimp Vs Mailpoet<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Isn\u2019t it just easier to go with Mailpoet?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Well, no\u2026 not really.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mailpoet is just a replacement for Mailchimp.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you just configure Mailchimp to send your order notifications instead of WooCommerce &#8211; by installing the Mailchimp for WooCommerce plugin and setting up the order notification email in Mailchimp &#8211; you\u2019ll largely be in the same positioning as moving to Mailpoet and configuring that to send your order notifications\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This isn\u2019t a \u201csoftware choice\u201d issue &#8211; it\u2019s a software configuration issue &#8211; and regardless of which service you choose (Mailpoet or Mailchimp) you STILL need to set stuff up properly!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So many store owners out there without a clue on the above &#8211; yes there\u2019s some technicalities I\u2019ve skimmed over for the purpose of posting on FB &#8211; but the steps to solve are all there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I wish WooCommerce would provide some extensive education on this subject as it\u2019s so damned important<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I almost wish WordPress would refuse to send email UNTIL you connected an SMTP server!<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solving_Emails_Going_to_Spam_For_Various_Email_Servers\"><\/span>Solving Emails Going to Spam For Various Email Servers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_stop_Sendgrid_emails_going_to_spam\"><\/span>How to stop Sendgrid emails going to spam<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You first need to ensure that you have authenticated your domain with Sendgrid. You then need to make sure that your SPF record is setup correctly, including the Sendgrid Mail Server in the SPF record &#8211; giving it permission to send on behalf of your domain in a verified way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure you don&#8217;t have more than 1 SPF Record in your DNS records! Additional mail servers should be added to your EXISTING SPF record (you should already have one).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your DNS records will be found either with the host of your website (who probably also hosts your DNS records) or with your domain registrar in some cases. If you&#8217;re unsure of what to do, approach someone with technical knowledge around websites &#8211; you DON&#8217;T need a developer!<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_stop_emails_from_going_to_spam_in_WordPress\"><\/span>How do I stop emails from going to spam in WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The first step is to replace the standard WordPress PHP mailer, but the following steps involve enabling an SMTP server to send mail, and editing your SPF record (a DNS record) to ensure emails sent by this server are verified as sent from your domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There may be a few other reasons your WorPress emails are ending up in the spam. These can include having a trigger word in your domain, a more hilarious example of this was a website named something like &#8220;bigd!\u00a3k$donuts.com&#8221; (I hashed out the obscene word). Emails received from this domain are unfortunately destined for the spam folder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re in this situation, it&#8217;s worth considering getting a domain you can use for emails which doesn&#8217;t contain the explicit word causing the issue. In the above case &#8220;bigdsdonuts.com&#8221; would probably do the job.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_stop_my_emails_from_going_to_spam\"><\/span>How do I stop my emails from going to spam?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Emails in general can end up in the Spam folder for a number of reasons. Assuming we&#8217;re talking about emails being sent by your website&#8217;s domain name i.e. info@yourdomainname.com the following is a short list of reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Explicit words in the domain name itself (see example above)<\/li><li>Domain reputation \/ spam score \/ email reputation is low (the more you&#8217;re reported as spam, the more likely you&#8217;ll be caught in spam filters)<\/li><li>Your SPF records aren&#8217;t setup to allow verified email to be sent by your mail server (by far one of the most frequent reasons with WordPress and WooCommerce emails)<\/li><li>Your Subject or Body content of the email have trigger words that are automatically filtered by Spam filters.<\/li><\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_are_my_emails_suddenly_going_to_spam\"><\/span>Why are my emails suddenly going to spam?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your emails could suddenly start going into Spam folders if your domain reputation or spam score is negatively impacted. This in itself can be as a result of your emails being reported as Spam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s also worth noting that if you use shared hosting for your WordPress website, the IP address that you share with multiple other websites (not just your own) will have a spam score. If one of the other websites on the shared hosting platform has an increased spam score, this can then impact the deliverability of YOUR emails IF you&#8217;re using the default WordPress PHP mail server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This ISN&#8217;T the case if you&#8217;re using an SMTP server to send the email, as the emails are being sent from a completely separate IP address from your shared hosting package.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is again a reason why one of the first things we do to a new installation of WordPress is to replace the default PHP mailer with an SMTP mail server.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>There are a number of reasons why WooCommerce emails are going into spam folders. Depending on your setup, we\u2019ll troubleshoot and provide solutions to prevent your WordPress and WooCommerce notification emails going to the spam folder! Issues Sending WooCommerce Emails With Gmail So let\u2019s assume you\u2019re using your gmail email address to send emails from&hellip; <a class=\"more-link\" href=\"https:\/\/www.futurestatemedia.com\/en\/woocommerce-wordpress-emails-going-to-spam-solved\/\">Continue reading <span class=\"screen-reader-text\">WordPress &#038; WooCommerce Emails Going To Spam? SOLVED<\/span><\/a><\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[30],"tags":[],"class_list":["post-4285","post","type-post","status-publish","format-standard","hentry","category-ecommerce-stores","entry"],"_links":{"self":[{"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/posts\/4285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/comments?post=4285"}],"version-history":[{"count":0,"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/posts\/4285\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/media?parent=4285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/categories?post=4285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.futurestatemedia.com\/en\/wp-json\/wp\/v2\/tags?post=4285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}